Privacy Policy

Last Updated: Mar 01 2023

Thank you for visiting the Privacy Policy of tempor.io. This Privacy Policy explains how tempor.io (collectively, “tempor.io”, “we”, “us”, or “our”) collects, uses, and shares information about you (“you”, “yours” or “user”) when you access or use our websites (“Services”).

Users are responsible for any third-party data they provide or share through the Services and confirm that they have the third-party's consent to provide such data to us.

Information We Collect

We may collect and combine information about you when you access or use the Services, including:

Contact Information: such as address (street address, city, state, zip code)
Log and Usage Information: such as browser type you use, hardware model, operating system, IP address, unique device identifiers, access times, pages viewed, links clicked, and browsing behavior such as time spent, what site you came from, what site you visit when you leave us, and browsing behavior.
Account Information: if you create an account on the Services, we collect the information you provide to us related to the account, such as first and last name, username, password, and email address.
Transactional Information: such as items placed in your cart, products purchased, product details, shipping information, purchase price, purchased date and payment information.

Sources of information and Tracking Technologies

We collect information that you directly provide to us, such as when you submit a form or send us a message with your information.

We may also receive information about you from our partners, including but not limited to distribution partners, data services, and marketing firms. We may combine this information with other information we collect from or about you. In these cases, our Privacy Policy governs the handling of the combined information.

We and our partners may collect the information noted in this privacy policy using cookies, web beacons, pixels and other similar technologies. These technologies are used for authentication, to store your preferences or progress, for analytics, and for advertising and analytics. Cookies are small text files stored on the User’s computer. Users can set their browser to reject cookies altogether, to reject our cookies in particular, or to delete cookies. However, this may cause some or all of our Services not to function on such user’s computer or device.

How We Use Your Information

We use information we collect about you to provide, maintain, and improve our Services and other interactions we have with you. For example, we use the information collected to:

Facilitate and improve our online experience;
Provide and deliver products and services, perform authentication, process transactions and returns, and send you related information, including confirmations, receipts, invoices, customer experience surveys, and product or Services-related notices;
Process and deliver promotions;
Respond to your comments and questions and provide customer service;
If you have indicated to us that you wish to receive notifications or promotional messages;
Detect, investigate and prevent fraudulent transactions and other illegal activities and protect our rights and property and others;
Comply with our legal and financial obligations;
Monitor and analyze trends, usage, and activities;
Provide and allow our partners to provide advertising and marketing targeted toward your interests.

We will never sell or share your personal information with others without your direct consent. We will only use your personal informations as stated in this privacy policy.

Google Analytics

We use Google Analytics, an analytics service provided by Google LLC. We use this service to help analyze how users use the Service, with a view to analyzing usage across devices and offering improvements for all users. To learn more about Google Analytics, please visit their Privacy Policy. To opt-out of this feature by installing the Google Analytics Opt-out Browser Add-on, please click here.

Data Security

We use AES 256-bit encryption and we have encrypted all our data in the databases.

We implement commercially reasonable security measures designed to protect your information. Despite our best efforts, however, no security measures are completely impenetrable.

We do not store any credit card information. We use Strip.com

We support AES 256-bit encryption and TLS 1.2 and one-way encrypt all passwords.
Our Website and Service are hosted by Google Cloud Platform in the United States.

Data Retention

We store the information we collect about you for as long as necessary for the purpose(s) for which we collected it or for other legitimate business purposes, including to meet our legal, regulatory, or other compliance obligations.

California Privacy Rights

If you are a California resident and the processing of personal information about you is subject to the California Consumer Privacy Act (“CCPA”), you have certain rights with respect to that personal information. Under the CCPA, subject to certain exceptions, “personal information” is any information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular California resident or household.

If you are a CA resident, you have a right to request that we provide you with the following information:

The categories and specific pieces of personal information we have collected about you. We have disclosed the categories of information under “Information We Collect”, above.
The categories of sources from which we collect personal information. We have disclosed the categories of sources under “Source of Information and Tracking Technologies”, above.
The purposes for collecting, using, or selling personal information. We have disclosed these purposes under “How We Use Your Information” and “How We May Share Information” above.
The categories of third parties with which we share personal information. We have disclosed the categories of third parties under “How We May Share Information” above.
The categories of personal information disclosed about you for a business purpose. We have disclosed the categories of third parties under “How We May Share Information” above.

You also have a right to request that we delete your CCPA personal information under certain circumstances, subject to certain exceptions.

Finally, you have a right not to be discriminated against for exercising rights set out in the CCPA.

Please note we have the right to take reasonable steps to verify your identity and the authenticity of your request.

EU Privacy Rights

Individuals located in certain countries, including the European Economic Area (EEA) and the United Kingdom, have certain statutory rights under the General Data Protection Regulation (GDPR) in relation to their personal data.

To the extent information we collect is associated with an identified or identifiable natural person and is protected as personal data under GDPR, it is referred to in this Privacy Policy as “Personal Data”.

Data Subject Access Requests

Subject to any exemptions provided by law, you may have the right to request:

a copy of the Personal Data we hold about you;
to correct the Personal Data we hold about you;
to delete your Account or Personal Data;
to object to processing of your Personal Data for certain purposes;

To access your privacy rights, send us an email at support@tempor.io.

We will generally process requests within one month. We may need to request specific information from you to help us confirm your identity and/or the jurisdiction in which you reside. If your request is complicated or if you have made a large number of requests, it may take us longer. We will let you know if we need longer than one month to respond.

Legal Bases For Processing Personal Data

We may process your Personal Data under applicable data protection law on the following legal grounds:

Contractual Necessity: we may process your Personal Data to enter into or perform a contract with you.
Consent: where you have provided consent to process your Personal Data. You may withdraw your consent at any time.
Legitimate interest: we process your Personal Data to provide our Services to you such as to provide our online user experience, communicate with you, provide customer service, market, analyze and improve our business, and to protect our Services.

NB: When signing up you can choose data centers. Currently, we have data centers in Frankfurt, Germany, and New York, USA. Data is not shared between the data centers.

If you have questions regarding GDPR, do not hestitate to contact us at gdpr@tempor.io

Changes to this Privacy Policy

tempor.io may change this Privacy Policy from time to time. We encourage you to visit this page to stay informed. If the changes are material, we may provide you additional notice to your email address or through our Services. Your continued use of the Services indicates your acceptance of the modified Privacy Policy.

Newsletters

You can opt out of receiving our marketing emails and/or newsletters by contacting us as described under “Contact Us” below or using the "Unsubscribe" link in the newsletters. We may still send you transactional messages, which include Services-related communications and responses to your questions.

Contact Us

If you have questions, comments, or concerns about this Privacy Policy, you may contact us at:

tempor.io/support
support@tempor.io

Cookies

This website uses cookies. We use cookies to personalise content and ads, to provide social media features and to analyse our traffic. We also share information about your use of our site with our social media, advertising and analytics partners who may combine it with other information that you’ve provided to them or that they’ve collected from your use of their services.

Cookies are small text files that can be used by websites to make a user's experience more efficient.

The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies we need your permission. This means that cookies which are categorized as necessary, are processed based on GDPR Art. 6 (1) (f). All other cookies, meaning those from the categories preferences and marketing, are processed based on GDPR Art. 6 (1) (a) GDPR.

This site uses different types of cookies. Some cookies are placed by third party services that appear on our pages.

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